Privacy Policy

Sugar Land Pediatric Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard personal and health information when you visit our clinic, use our services, or interact with us in any manner.

1. About Sugar Land Pediatric Clinic

Clinic Name: Sugar Land Pediatric Clinic

Address: 13440 University Blvd., Suite 150, Sugar Land, Texas 77479

Phone: (281) 207-9191

Fax: (281) 207-9533

We are a small, compassionate pediatric practice serving families in Sugar Land and Fort Bend County. Our board-certified pediatricians focus on building long-term relationships with children and their families while delivering high-quality, personalized healthcare.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Parent or guardian name

• Child’s name and date of birth

• Address, phone number, and email address

• Insurance and billing information

b. Health Information (Protected Health Information – PHI)

• Medical history

• Diagnoses, treatment plans, and immunization records

• Lab results and physician notes

• Appointment and visit records

c. Administrative & Technical Information

• Appointment requests and forms

• Communication records (phone calls, emails, faxes)

• Website-related information, if applicable (such as IP address or browser type)

3. How We Use Your Information

We use the information we collect to:

• Provide pediatric medical care and treatment

• Communicate with parents or guardians about appointments, care, and follow-ups

• Process insurance claims and billing

• Maintain accurate medical records

• Improve our services and patient experience

• Comply with legal, regulatory, and professional obligations

4. Sharing and Disclosure of Information

We do not sell or rent personal or health information. We may share information only as permitted or required by law, including:

• Healthcare Providers: For treatment, referrals, or coordination of care

• Insurance Companies: For payment and claims processing

• Business Associates: Third parties that help us operate our practice (billing, IT services), bound by confidentiality agreements

• Legal Requirements: When required by federal, state, or local law, court order, or public health authority

5. HIPAA Compliance

Sugar Land Pediatric Clinic complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, technical, and physical safeguards to protect your child’s Protected Health Information (PHI).

You have the right to:

• Access and obtain copies of medical records

• Request corrections to medical records

• Request restrictions on certain uses or disclosures

• Receive confidential communications

• Receive an accounting of disclosures

• File a complaint if you believe your privacy rights have been violated

6. Data Security

We take reasonable and appropriate measures to protect personal and health information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we strive to use industry-standard safeguards to protect your information.

7. Children’s Privacy

Our services are intended for children and their families. All medical information related to minors is handled in accordance with applicable federal and Texas state laws. Parents or legal guardians control access to their child’s health information, except as otherwise permitted by law.

8. Communication Preferences

We may contact you by phone, email, or mail regarding appointments, care instructions, billing matters, or clinic updates. You may request limitations on certain communications by contacting our office.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted in our clinic and/or on our website with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, your privacy rights, or our privacy practices, please contact us:

Sugar Land Pediatric Clinic

13440 University Blvd., Suite 150

Sugar Land, Texas 77479

Phone: (281) 207-9191

Fax: (281) 207-9533

Sugar Land Pediatric Clinic is dedicated to compassionate care, trust, and confidentiality. Protecting your family’s privacy is an essential part of our commitment to your child’s health and well-being.